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Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 16890
Experience:  CISCO certified, Microsoft proficient, computing expert.
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I can't remember my password. The phone number they ask for

Customer Question

I can't remember my password. The phone number they ask for is no longer in use. I haave had this account for a long time and do not wnt to open a new one. What can I do? thaanks
JA: Have you contacted anyone about your account?
Customer: I went to contact yahoo and cn find no one to help
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: not really
Submitted: 4 months ago.
Category: Computer
Expert:  Pete replied 4 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 4 months ago.

You can use an alternative email address or some secret questions to recover your Yahoo account.

See: https://help.yahoo.com/kb/SLN27051.html

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Expert:  Pete replied 4 months ago.

Hi, just checking in on your question. If the issue is resolved or you do not need anymore help, please rate our session as 4 stars or more and press submit so I am credited for my time, otherwise please reply back so we can continue with the issue.

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