For Online Computer Support, Ask a Computer Technician
Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.Let me know the model number of the Kindle fire.
I entered the password ***** and I still can not open the my fire because amazone is requesting a passwod.
Your Kindle Fire lock screen password ***** PIN is different from your Amazon account password.
Important: Resetting your Kindle Fire will remove all content downloaded to it. Any content you purchased from Amazon is saved to your Kindle Library in the Cloud and will remain in the Cloud. You can download that content again if you register your Kindle Fire to your account again.
To use your Kindle Fire again, you'll need to connect wirelessly and register your Kindle Fire. To learn more, go to Set Up & Charge
it did not work. I will work on this problem again tomorow. I'm disappointed in the help I being charged for.
let me know what time you would be online tomorrow i will walk you through.