Hello and welcome to JustAnswer, I look forward to assisting you today. Have you gone to the Google support page to try to reset your password?
If you haven't already, try the Google support page at this LINK. Let me know if you need further assistance.
Hello, my name is ***** ***** I will do my best to assist you.
Did you still need help with this issue? If so, please respond so we can assist you. Otherwise, please send a reply so we can close this support request. Thank you,