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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I am unable to access shared drives on two different pc.s.

Customer Question

I am unable to access shared drives on two different pc.s .
JA: What kind of computer do you have?
Customer: Windows 10 (1) Windows 7 (1).
JA: Have you installed any updates recently?
Customer: Microsoft is continually installing updates. So probably yes.
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Computer
Expert:  Lorenz Vauck replied 1 month ago.

Dear Client,

I am sorry to hear about that problem. My name is***** am a computer expert with 17 years of experience and will help you as good as I can.

Can you please first let me know which system/computer shares the drives that you cannot access from the other 2 computers?

Please reply in the box below (there are no additional costs associated with this, you can reply as often as you wish).

Thanks for your patience and best regards,

Lorenz Vauck

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