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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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For some reason my desktop is asking for a password I don't

Customer Question

for some reason my desktop is asking for a password ***** don't remember having one before
JA: When did you last reset your username and password?
Customer: can't remeber
JA: Have you installed any updates recently?
Customer: I don't recall doing it the last time I used it was just before xmas without a problem
JA: Anything else you want the computer expert to know before I connect you?
Customer: This for my desktop not my laptop
Submitted: 14 days ago.
Category: Computer
Expert:  Viet - Computer Tech replied 14 days ago.

Hi,

I'm sorry about the issue. What's the model of your desktop?

Does your desktop have windows xp, vista, or 7 or 8 or 10?

Does it show a name or username at the password ***** login screen?
Does it show an email address at the password ***** login screen?

Please reply at the box below. Thank you,

Expert:  Viet - Computer Tech replied 14 days ago.

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,