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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Error message 1962, Every time we start the computer. Cannot

Customer Question

Error message 1962
JA: Just to clarify, how often have you been getting this particular message?
Customer: Every time we start the computer. Cannot move forward
JA: Have you installed any updates recently?
Customer: Bo
JA: Anything else you want the computer expert to know before I connect you?
Customer: No
Submitted: 3 months ago.
Category: Computer
Expert:  Mr.Med replied 3 months ago.

Hi, I'mCustomer Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Mr.Med replied 3 months ago.

I'm sorry about the issue, What is the model and brand of your computer ? what is your operating system (Windows or mac) ? also when did this start ?

Thank you

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