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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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My videos just show a circle, HP laptop, yes, no

Customer Question

my videos just show a circle
JA: What kind of computer do you have?
Customer: HP laptop
JA: Have you installed any updates recently?
Customer: yes
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 14 days ago.
Category: Computer
Expert:  Cris replied 14 days ago.

Hi there, I am Cris and will be glad to assist you.

Where are you trying to watch videos from? Your browser or files on your PC?

Customer: replied 14 days ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Remote Tech Support. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 14 days ago.
no 39$
Customer: replied 14 days ago.
MY HP laptop is 6 weeks old. I don't have any $ to spare. Can you type a solution to my problem? It is not an unusual mal-function. Or I call you.
Please respond.
Customer: replied 14 days ago.
HELLO CHRIS can you answer? 4:30 PM
Expert:  Cris replied 14 days ago.

If you want I can lower the cost to $18 for the remote. It would be better to log in and see what's going on.