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Andy
Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I received an alarm thatr says i must call a 1 844 number

Customer Question

i received an alarm thatr says i must call a 1 844 number for them to fix my windows, I called and it was an Hindu that answered, knowing theres a lot of scam from that country I decided to get in touch with you. What info you need from me?
JA: What kind of computer do you have?
Customer: HP with windows 10
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: I have an ESET virus protector, I hit the repair site, my protection is still good till may/17
Submitted: 2 months ago.
Category: Computer
Expert:  Cody replied 2 months ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 2 months ago.

That is a scam, run your virus protection scan and also run Malwarebytes here http://www.malwarebytes.com

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