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At the bottom left corner of your mail list, what percentage does it say you have used of your allocated storage space?
Ok thanks. Please try this fix: http://professional.justanswer.com/chat/index/83c178a787f44751be5e86d1695137a1
These are the contents of the answer:1. Click the Gear (settings) icon on the top right of Gmail then click Settings.2. Scroll down to the bottom of the page and change the Attachments to "Basic attachment features"3. Click Save Changes
Gmail must have changed since the answer was provided.
Does it allow you to attach any other file such as pdf and what version of MS Office is the file saved from?
Apologies for the delayed responses this is not normally the case.
Please do try with different browsers as Microsoft Edge at some point was reported to have such an issue:
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