How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

I can not recover my fast mail password. Can you help me

Customer Question

I can not recover my fast mail password. Can you help me with that
JA: When did you last reset your username and password?
Customer: Las week, I seem to be locked out of my fastmail account on my laptop and my android phone.
JA: Have you installed any updates recently?
Customer: Yes I have updated several apps
JA: Anything else you want the computer expert to know before I connect you?
Customer: No I just want to get my Fastmail accounts to work again
Submitted: 3 months ago.
Category: Computer
Expert:  PC_Wizzard replied 3 months ago.

Hello and welcome to justanswer. My name is***** will be assisting you today. I am sorry to hear that you are having such trouble

Did u setup a recovery email address when this account was created?

And what is your email address?

Customer: replied 3 months ago.

Recovery "*****@******.***


***@******.***
Expert:  PC_Wizzard replied 3 months ago.

I see the account is disabled

Please fill in your details here to submit a support ticket

https://www.fastmail.com/html/?MSignal=Support-**