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Andy
Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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A hackerhas accessed (3rd time) and said that he is a trp of

Customer Question

A hackerhas accessed (3rd time) and said that he is a trp of Microsoft and can fix my access to the internet for a fee, and paid to a third party. What can I do. I think hehas deleted a driver forb accessing the internet.
JA: Just to clarify, what's the exact model of your computer? And what operating system are you running?
Customer: Toshiba 8.1. I am not handy with computers, where can I find this info?
JA: Have you installed any updates recently?
Customer: Adobe while e mailing you updated Adobe Flash, however this problem happened last week.
JA: Anything else you want the computer expert to know before I connect you?
Customer: Not that I can think of.
Submitted: 2 months ago.
Category: Computer
Expert:  IT Miro replied 2 months ago.

Hello! My name is*****
I am a certified computer professional who will assist you.

Expert:  IT Miro replied 2 months ago.

Please tell me if a person who you think is a hacker has called you or sent you a message?

Type your reply below.

Thanks,

IT Miro

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