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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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My computer is hacked i get interrupted my daughters pc was

Customer Question

my computer is hacked i get interrupted my daughters pc was overtaken
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: can i talk to u
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: yes if i wacch movies it always shows up on another computer
Submitted: 16 days ago.
Category: Computer
Expert:  IT Miro replied 16 days ago.

Hello! My name is*****
I am a certified computer professional who will assist you.

Expert:  IT Miro replied 16 days ago.

Please tell me if you are using a Windows or a Mac computer? Also, when did the problem first start to appear?

Type you reply below.

Thanks,

IT Miro

Customer: replied 16 days ago.
windows
can you locate the source or who could be hackng
i cant really remember but its been a long timeit is scary
yes but how much will you charge
Expert:  IT Miro replied 16 days ago.

Thanks for the information!

I can help you with the issue you described; however, since there could be several possible causes of the problem, I suggest we establish a secure remote session so that I can see the problem myself and help you directly.

Let me if you would like that.

Thanks,
IT Miro

Customer: replied 16 days ago.
I cannot pay you 39 dollars now but im probably will get a chech tomorrow all i want to know rt now is how many people are hacking into my privacy and what can i do
Expert:  IT Miro replied 16 days ago.

I should be able to lower the price for a Secure Remote Assistance to $19. I am sending you an offer now. You can accept it.

Expert:  IT Miro replied 9 days ago.

Hello again!

I am following up with you to see if you require further assistance. Let me know by sending me a reply below.

Thanks,
IT Miro