Hello! My name is*****I am a certified computer professional who will assist you.
Please tell me if you are using a Windows or a Mac computer? Also, when did the problem first start to appear?
Type you reply below.
Thanks for the information!I can help you with the issue you described; however, since there could be several possible causes of the problem, I suggest we establish a secure remote session so that I can see the problem myself and help you directly.Let me if you would like that.Thanks,IT Miro
I should be able to lower the price for a Secure Remote Assistance to $19. I am sending you an offer now. You can accept it.
Hello again!I am following up with you to see if you require further assistance. Let me know by sending me a reply below.Thanks,IT Miro