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To clarify is this a samsung se-S084D usb external DVD burner ?
Are you trying to use this on a windows or mac computer?
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Hello! Thank you for contacting JustAnswer.com; I am Michael , a Sr. Consultant here at JustAnswer.com. I am so sorry to hear about the issue you are having. and I will do what I can to answer your question as well as it can be answered. But first please let me review the notes on your question. Thank you. I return momentarily.
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