How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

I forgot my password, It's been a few months, I believe I

Customer Question

I forgot my password
JA: When did you last reset your username and password?
Customer: It's been a few months
JA: Have you installed any updates recently?
Customer: I believe I have
JA: Anything else you want the computer expert to know before I connect you?
Customer: That's all thanks
Submitted: 5 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 5 months ago.

Hi,

I'm sorry about the issue. What kind of password ***** ***** such as email password, computer's login password, Wi-Fi / wireless password, etc.?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?
Please reply at the box below. Thank you,

Expert:  IT Miro replied 5 months ago.

Hello! My name is*****
I am a certified computer professional who will assist you.

Please tell me if you still require assistance with the password *****?

Type your reply below.

Thanks,
IT Miro

Expert:  IT Miro replied 5 months ago.

Hello again!

I am following up with you to see if you require further assistance. Let me know by sending me a reply below.

Thanks,
IT Miro