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Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 16873
Experience:  5 years as Network Admin, 10+ years of IT support
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Lost my wizard101 password, unsure maybe a year ago. My user

Customer Question

lost my wizard101 password
JA: When did you last reset your username and password?
Customer: unsure maybe a year ago. My user name is ladydragon
JA: Have you installed any updates recently?
Customer: I GOT A NEW COMPUTER ABOUT 3 MONTHS AGO. had to download game
JA: Anything else you want the computer expert to know before I connect you?
Customer: well I am having crashing problems with the game. But I have geeksquad to get that fixed. But they will not retrieve my password ***** wizard 101 central
Submitted: 1 month ago.
Category: Computer
Expert:  Josh replied 1 month ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 1 month ago.

Click here: http://www.wizard101central.com/forums/login.php?do=lostpw

Enter your email address on file and use the human verification process below it then press "Request Username / Password *****" button

You will receive an email with your username and password.

If you have anymore questions, please let me know otherwise if you can take a minute and use the rating system to rate our session as 4 stars or higher and press Submit so I am credited with helping you.

Customer: replied 1 month ago.
WHERE IS MY PASSWORD
Expert:  Josh replied 1 month ago.

Did you follow my steps?

Expert:  Josh replied 1 month ago.

Click here: http://www.wizard101central.com/forums/login.php?do=lostpw

Enter your email address on file and use the human verification process below it then press "Request Username / Password *****" button

You will receive an email with your username and password.

If you have anymore questions, please let me know otherwise if you can take a minute and use the rating system to rate our session as 4 stars or higher and press Submit so I am credited with helping you.

Expert:  Josh replied 1 month ago.

I am checking back up on you about your issue. If the issue is resolved or you do not need anymore help, please rate our session as 4 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.

Expert:  Josh replied 1 month ago.

Happy New Year!

I still have not heard back from you in a while -- If the issue is resolved, please rate our session as 4 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.

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