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Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 17570
Experience:  5 years as Network Admin, 10+ years of IT support
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Someone hacked my face book and I don't remember my password

Customer Question

Someone hacked my face book and I don't remember my password ***** I can't change ie
JA: When did you last reset your username and password?
Customer: I thought about 2 days ago but the password ***** used isn't working
JA: Have you installed any updates recently?
Customer: No I don't do facebook accept if someone tells me they sent something
JA: Anything else you want the computer expert to know before I connect you?
Customer: I would not know what to ask
Submitted: 3 months ago.
Category: Computer
Expert:  Josh replied 3 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 3 months ago.

Click here: https://www.facebook.com/login/identify?ctx=recover&lwv=110

Enter your email address on file with Facebook and press Search

Use one of the recovery options to reset your password ***** Facebook.

If you have anymore questions, please let me know otherwise if you can take a minute and use the rating system to rate our session as 4 stars or higher and press Submit so I am credited with helping you.

Expert:  Josh replied 3 months ago.

I am checking back up on you about your issue. If the issue is resolved or you do not need anymore help, please rate our session as 4 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.

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