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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Bhavik, my computer is messed up. I can't connect to I

Customer Question

Bhavik, my computer is messed up. I can't connect to I tunes. What do I do now?
Submitted: 20 days ago.
Category: Computer
Expert:  Bhavik Joshi replied 20 days ago.

Hi, I'm Bhavik. Welcome to JustAnswer. I'm reviewing your question now, and will reply back ASAP.

Expert:  Bhavik Joshi replied 20 days ago.

Hi We can continue on our original question .

Customer: replied 20 days ago.
How do I connect my pad to you. Can I connect to you without a computer?
Expert:  Bhavik Joshi replied 20 days ago.

No, I won't be able to connect to your ipad. You must have got automate notification . Please ignore that.

Customer: replied 20 days ago.
Now what do I do?
Customer: replied 20 days ago.
What is automate notification?
Expert:  Bhavik Joshi replied 20 days ago.

I have send you instructions on your original question.

Customer: replied 20 days ago.
Those last instructions are ridiculous. Kindle don't work like apple
Expert:  Bhavik Joshi replied 20 days ago.

Erase your device with iCloud

If you set up Find My iPhone on your iOS device or Mac, you can use iCloud to erase and restore it.

  1. From another device, go to icloud.com/find.
  2. If prompted, sign in with your Apple ID.
  3. Click All Devices at the top of your browser window.
  4. Select the device you want to erase.
  5. Click Erase [device] to erase your device and its passcode.
  6. Now you can either restore from a backup or set up as new.
Expert:  Bhavik Joshi replied 20 days ago.

You mean above instruction can not be performed from kindle ?

Customer: replied 20 days ago.
How can a pad that cost nearly $500, be so difficult to reset ! my the only ios I have is my ipad and it DOESN'T WORK
Expert:  Bhavik Joshi replied 20 days ago.

It is working sir. It is just that you forgot the passcode and to reset the device you are not having computer now. Wait for some time get computer and reset the device. Everything will be okay for you.

Customer: replied 20 days ago.
I GO ONTO MY KINDLE AND PUT IN THE ICLOUD.COM/find and apps come up but.what do people do if they don't have a computer and which app on kindle who's. Tell me Ann's I'll go back to it
Expert:  Bhavik Joshi replied 20 days ago.

If you have setup find my device for iPad then share your apple id and password ***** me , I will try to reset your device from my machine.

Customer: replied 20 days ago.
I dint know my password
Expert:  Bhavik Joshi replied 20 days ago.

Do you have access to your gmail account ?

Customer: replied 20 days ago.
That is my problem!!!!!!!!!!! Yes to Gmail account
Expert:  Bhavik Joshi replied 20 days ago.

login to your gmail account. You will get password ***** link there.

Expert:  Bhavik Joshi replied 20 days ago.

You should get password ***** link now. Reset your password ***** then try it.

Expert:  Bhavik Joshi replied 20 days ago.

Did you get it ?

Customer: replied 20 days ago.
Did rest password ***** do I unlock my pad
Expert:  Bhavik Joshi replied 20 days ago.

Now follow the instructions :-

  1. From another device, go to icloud.com/find.
  2. If prompted, sign in with your Apple ID.
  3. Click All Devices at the top of your browser window.
  4. Select the device you want to erase.
  5. Click Erase [device] to erase your device and its passcode.
  6. Now you can either restore from a backup or set up as new.