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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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All my icon have changed to OSIRIS .. ASUS, No .. I leave in

Customer Question

All my icon have changed to OSIRIS ..
JA: What kind of computer do you have?
Customer: ASUS
JA: Have you installed any updates recently?
Customer: No .. I leave in on a lot over night .. maybe something happen
JA: Anything else you want the computer expert to know before I connect you?
Customer: don't think so
Submitted: 3 months ago.
Category: Computer
Expert:  Josh replied 3 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 3 months ago.

The problem with Ransomware is that you can remove the virus threat of it but the files are still encrypted and it is possible that there is no way around the encryption unless you pay the ransom.

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