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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I downloaded photos into my computer from my I-phone, I now

Customer Question

I downloaded photos into my computer from my I-phone, I now want to transfer them to a thumb drive. How do I do that?
JA: How much experience do you have with this particular machine?
Customer: Reasonably high but get confused now that I was upgraded to Windows 10
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: no, just that
Submitted: 20 days ago.
Category: Computer
Expert:  Satchi replied 20 days ago.

Hi , Welcome to Justanswer.com .

It will be better and quick if I can access your computer remotely to fix the problem ..

To do that please follow the below steps

1)Please open the below link URL in browser
http://www.justanswer.com/remotedesktop/join.aspx?Session=c55f9ab3-9c32-4ce7-95ce-f703608a2d03
2)Then click on I agree button at the bottom of the page .

3)After that click on Download link to download a file and run it

Thanks