Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.
Does it get recognized on an old computer or old windows 7 or XP.
Looks a bit complicated to me about the jukebox connectivity with various of your computers. I am running out of ideas however i will open this to other experts with jukebox experience will get back to you and you will get a reply on your email.