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Andy
Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Unable to access my digital edition of the age, I am told I

Customer Question

unable to access my digital edition of the age, I am told I do not have the protocols to do so.
JA: What kind of computer do you have?
Customer: 2013 Macbook Air
JA: Have you installed any updates recently?
Customer: No
JA: Anything else you want the computer expert to know before I connect you?
Customer: I logged in and read the paper daily for the last six months. But on New Years day, no go.
Submitted: 4 months ago.
Category: Computer
Expert:  Russell H. replied 4 months ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

What is the exact error message, please?

What program did you try to open the Digital Edition of the Age, in ?

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