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Ask John T. F. Your Own Question

John T. F.
John T. F., Mac Druid
Category: Computer
Satisfied Customers: 2983
Experience:  20+ Years in the computer industry
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I change password, few months back, no, just need to get

Customer Question

I change password
JA: When did you last reset your username and password?
Customer: few months back
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: just need to get password
Submitted: 21 days ago.
Category: Computer
Expert:  John T. F. replied 21 days ago.

Hello! My name is***** will work diligently to provide accurate advice and information. Please give me a minute to read over your submission...

Expert:  John T. F. replied 21 days ago.

What password ***** ***** that you need to recover?

Thanks,
John

Customer: replied 21 days ago.
just keep saying my old password ***** not work when I use it on apple
Customer: replied 21 days ago.
never mind thank you
Expert:  John T. F. replied 21 days ago.

Ok, it sounds like this is the password ***** your Apple ID.

Your Apple ID is normally your email address. You should be able to reset your password ***** the site: http://iforgot.apple.com/

enter your Apple ID and click Continue.

-Select Email authentication followed by Next.

Check your email and there should be a message from Apple with instructions on how to reset your password.

If you can’t use your email address, another option you have available is to reset your password ***** answering the security questions you created when you setup your account.

enter your Apple ID and click Continue.

-Select Answer security questions and click Continue.

-Set the birthday you used for the account and clicking Continue.

- Answer the security questions you picked when you set the account up.

If you answer these successfully, you should be able to reset your password ***** access your AppleID again.

Once you have the Apple ID and have reset the password, test out that it is working properly by signing into the Apple ID management site:

https://appleid.apple.com/ (under "Manage Your Apple account")

Once you have the ID and password, restart your iPhone and sign in.

If you still have concerns, please do not negatively rate my answer, simply reply back before rating. I'll be more than happy to work with you further. When we are finished, please give my answers a positive rating so I will be credited for my assistance. You are judging my personal service only (not this website, the price, or your issue) and high ratings assure I remain in good standing.

Thanks and good luck,

John