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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have a yahoo e-mail it wont take my password, my provider

Customer Question

I have a yahoo e-mail it wont take my password, my provider can't help me I am not very computer literite and I don' spell well
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: you asked about brand of machine--HP. I think system is micro soft
JA: Have you installed any updates recently?
Customer: This is a new computer
JA: Anything else you want the computer expert to know before I connect you?
Customer: So far we Have ,with my 11 yr old neighbor figured it out the e-mail was not working
Submitted: 1 month ago.
Category: Computer
Expert:  Mr.Med replied 1 month ago.

Hi, I'mCustomer Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Mr.Med replied 1 month ago.

I'm sorry about the issue, Please use the Sign-in Helper to reset your Yahoo password ***** regain access to your account.

Thank you

Expert:  Mr.Med replied 1 month ago.

Do you still need help please?