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Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 18485
Experience:  5 years as Network Admin, 10+ years of IT support
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I am trying to set up my new fitbit and cant find my apple

Customer Question

I am trying to set up my new fitbit and cant find my apple ID password
JA: When did you last reset your Apple ID or password?
Customer: OH, I don't remember, years
JA: Have you installed any updates recently?
Customer: Yes
JA: Anything else you want the computer expert to know before I connect you?
Customer: I don't know what else might help
Submitted: 5 months ago.
Category: Computer
Expert:  Josh replied 5 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 5 months ago.

You can reset your password ***** here: https://iforgot.apple.com/password/verify/appleid

Enter your Apple ID and follow the prompts to reset your password.

If you have anymore questions, please let me know otherwise if you can take a minute and use the rating system to rate our session as 4 stars or higher and press Submit so I am credited with helping you.

Expert:  Josh replied 5 months ago.

Happy New Year!

I am checking back up on you about your issue. If the issue is resolved or you do not need anymore help, please rate our session as 4 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.