How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

I have an ipad and can not access my sbcglobal.net email

Customer Question

I have an ipad and can not access my sbcglobal.net email account.
JA: How old is your iPad, and what model are you using?
Customer: It is about 2 years old. An Ipad Air.
JA: Have you installed any updates recently?
Customer: Yes thru is 10.2
JA: Anything else you want the computer expert to know before I connect you?
Customer: I have tried to go thru yahoo and keeps saying not the right password.
Submitted: 1 month ago.
Category: Computer
Expert:  Quiksilver07070 replied 1 month ago.

Hello, and Thank You for choosing JustAnswer.com
My name is ***** ***** I am reviewing your question now, please stand by for 1 or 2 minute for reply.

Expert:  Quiksilver07070 replied 1 month ago.

okay.....so the first thign is....you HAVE to know the password.

.

if you dont you have to reset it.

But i cant help you reset it form an iPad.....you have to use a regular computer.