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Michael Hannigan
Michael Hannigan, Information Systems Manager
Category: Computer
Satisfied Customers: 11481
Experience:  25 Years Experience in Field. MCSE, ICCP, CNE, Greenbelt
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I cannot remember password, 3 weeks ago, no, no

Customer Question

I cannot remember password
JA: When did you last reset your username and password?
Customer: 3 weeks ago
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 2 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 2 months ago.

Hi,

I'm sorry about the issue. What kind of password ***** ***** such as email password, computer's login password, Wi-Fi / wireless password, etc.?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
Please reply at the box below. Thank you,

Expert:  Michael Hannigan replied 2 months ago.

Hello. My name is Michael. I can help you with your question.

Expert:  Michael Hannigan replied 2 months ago.

In order to reset your password, you will have to go to the site where you are having a problem logging in. Then select the "forgot password" link, enter your information and continue through the steps. Please let me know if you have any problem getting through the process.

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Mike
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