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Hi, I'm Robert and I'll be helping you with your computer question.
what company are you trying to reach
this is just answer. we don't sell any thing like that
we are a service web site of professionals that can help you solve your problems
It sounds doubtful that anybody would sell you a backup system that does not work on a microsoft computer unless it was designed for a mac.
and most of those systems will work on either it is just a matter of getting the right software
so again can you tell me exactly what you purchased from whom?