How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

Cannot sign into quicken or my e mail - att.net, geek squad

Customer Question

cannot sign into quicken or my e mail - att.net
JA: Just to clarify, what email service provider are you using?
Customer: geek squad had my computer over the Christmas holidays and rook off 2 viruses and I canot sign into my quicken or my att.net e mail.
JA: Have you installed any updates recently?
Customer: I reinstalled my quicken that I bought for this computer when I got it back from best buy and can not get it to go because it needs a password ***** the att account and I cannot get into the att. account,
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 4 months ago.
Category: Computer
Expert:  Byron replied 4 months ago.

Hi. My name is***** you for your question and the opportunity to assist.

Please go to www.att.net

and click the Mail/envelope icon in the upper right corner of the screen.

Don't type in anything and click the blue Forgot Password ***** to reset your password.

Please reply below using the "Type your reply here" box, clicking
Send when complete and I'll be able to see your response and help you.

Related Computer Questions