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Andy
Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Trying to hook up an echo dot. will not accept wifi, other

Customer Question

Trying to hook up an echo dot. will not accept wifi
JA: Have you tried unplugging your router for about ten seconds? And what about other devices? Do they have connectivity?
Customer: other device ok.
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 5 months ago.
Category: Computer
Expert:  Richard replied 5 months ago.

Hi there and welcome

Can you tell me please exactly what happens when you try to connect it to your wifi network?

What is the message you receive?

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