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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Cursor goes haywire & is uncontrollable, 415S ideapad, Yes

Customer Question

Cursor goes haywire & is uncontrollable
JA: What kind of computer do you have?
Customer: 415S ideapad
JA: Have you installed any updates recently?
Customer: Yes whenever restarting. This has been going on for months - can be a few hours into use or barely minutes (as was the case just now.) I'm on my tablet
JA: Anything else you want the computer expert to know before I connect you?
Customer: I have had several techs look at system without solution
Submitted: 2 months ago.
Category: Computer
Expert:  Lorenz Vauck replied 2 months ago.

Dear Client,

I am sorry to hear about that problem. My name is***** am a computer expert with 17 years of experience and will help you as good as I can.

Can you please try to describe what exactly the cursor is doing? Is it just "jumping around" and regardless what you do, you cannot control it?

Please reply at the box below (there are no additional costs associated with this, you can reply as often as you wish).

Thanks for your patience and best regards,

Lorenz Vauck