For Online Computer Support, Ask a Computer Technician
Hello and welcome to justanswer. My name is***** will be assisting you today. I am sorry to hear that you are having such trouble. This most likely can be a hardware issue but i will try my best to help you.Could you please provide the following.
Does it show gateway start-up menu when you turn it on or just blank screen?
Can you hear the fan spinning sound or does the power light indicator on the laptop steady or flashing?
How old is the laptop?
Note: - If you are getting pop up message regarding secure remote assistance offer it’s an automated pop up, you can ignore it by closing (x) that pop up message. Please use the reply box below to reply to me.
Please answer my above questions so that i can help you better.
Reply using the box below