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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I recently purchased a new lap top. Now my email account are

Customer Question

I recently purchased a new lap top. Now my email account are all messed up. I cannot get certain address to accept my emails and I now have not recieved email for four days this is very unusual for me
JA: Just to clarify, what email service provider are you using for this account?
Customer: I have 4 email address that I use for personal and business, but they all come through on my gmail inbox
JA: Have you installed any updates recently?
Customer: I am using***@******.***
JA: Anything else you want the computer expert to know before I connect you?
Customer: Only that I think I have a virus or I have configured some thing wrong
Submitted: 3 months ago.
Category: Computer
Expert:  Kamil Anwar replied 3 months ago.

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

May i connect with you remotely to troubleshoot the issue directly? Thanks