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Michael
Michael, Computer Software Engineer
Category: Computer
Satisfied Customers: 72
Experience:  Chief Consultant at a computer software company
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Every time I use my password rubies111david it is rejected,

Customer Question

every time I use my password rubies111david it is rejected
JA: When did you last reset your username and password?
Customer: today I did not forget my password ***** my user name your client says it is wrong every time,i have checked it out and it is ok,rubies111david .
JA: Have you installed any updates recently?
Customer: my simple message)is rubies111david my password
JA: Anything else you want the computer expert to know before I connect you?
Customer: your client rejects my password ***** time and my passsrubies111brian
Submitted: 6 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 6 months ago.

Hi,

I'm sorry about the issue. Are you having issue with your email? Or is it something else?

What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
Please reply at the box below. Thank you,

Expert:  Viet - Computer Tech replied 6 months ago.

What's the make / model of your computer?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Customer: replied 6 months ago.
I am quiting now as I have work to do,dont worry about an answer I will not deal with that client again ***** *****
Expert:  Michael replied 6 months ago.

Hello, My name is***** am an expert with JustAnswer.com following up with the question you concerning your emmail account. Have you found a satisfactory solution yet. If so please rate so the case may be closed. Thank you