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technicalcat
technicalcat, Consultant
Category: Computer
Satisfied Customers: 1783
Experience:  20 years experience. B.S. Computer Science
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The recovery key for a tablet keyID A7C9C6D2, Dell Tablet

Customer Question

the recovery key for a tablet keyID A7C9C6D2
JA: Just to clarify, what's the exact make and model of your tablet computer?
Customer: Dell Tablet cant get open to get more data
JA: Have you installed any updates recently?
Customer: no hasn't beenused for several months
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Computer
Expert:  technicalcat replied 1 month ago.

Hello, and thank you for using this service.
I will help you now.

What is the model of this tablet? You can usually find this on the bottom.

Customer: replied 1 month ago.
T06G ??
Customer: replied 1 month ago.
no
Expert:  technicalcat replied 1 month ago.

Where are you getting asked for this key? Are you trying to perform a factory reset?

Customer: replied 1 month ago.
THIS CAME UP WHEN I TURNED ON THE TABLET.
BITLOCKER
Enter the recovery key t get going agaIn [Keyboard Layout USA]
You need to enter your recovery key because secure boot has been disabled. Either Secure Boot must be re-enabled, or Bitblocker must be suspended foR windows to start normaLLY
Customer: replied 1 month ago.
oops I got the tablet to move past this now and it has got me thru windows to the basic menu. Think were OK now. Thanks
Expert:  technicalcat replied 1 month ago.

OK. If you have any more problems on this you can follow up with me for the next few days for no addl fee. Thank You.

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