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I am sorry to hear about that problem. My name is***** am a computer expert with 17 years of experience and will help you as good as I can.
Does the admin account require a password ***** you do not have it, is that correct?
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Thanks for your patience and best regards,
its not that simple to run but this tool will let you activate and remove the password ***** the windows admin account.
to download it you will need another computer and either a flash drive or cd drive
it downloads an iso file which you have to burn to the cd or a bootable flash driver
then you boot the problem computer from the cd or flash drive
after that its not all that complicated but its not nice and easy graphical interface with mouse clicks
instead its selecting answers and typing the number in and hitting enter.
there are some instructions with it that are pretty clear.
i could get you my phone number and speak with you over the phone as you do it if you want to pay a bit extra.