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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Perhaps you need to direct me to another site. I lost my

Customer Question

Perhaps you need to direct me to another site. I lost my adapter and cord. Lenovo sent me an adapter but not the cord. So I need to order a cord.
JA: Just to clarify, what's the exact model of your Lenovo? And what operating system are you running?
Customer: Lenovo Tablet Tab 2 A10 and it's an Android system
JA: Have you installed any updates recently?
Customer: It had to be wiped cleaned recently because of a problem and I've been gradually been adding back apps. I assume they are update because they are so recent.
JA: Anything else you want the computer expert to know before I connect you?
Customer: Yes, how much will this cost me?
JA: I'm not sure of the exact price, but there's only a $5 deposit. The rest of the price information will be on the page I send you to.
Customer: No thanks then. I'm under warranty with Lenovo and you gave me no indication of price before we started.
Submitted: 4 months ago.
Category: Computer
Expert:  Yvette replied 4 months ago.

Hello. My name is Yvette (Pronounced E-Vet). Welcome to Just Answer! I'm reviewing your question. I will post a reply momentarily.

Expert:  Yvette replied 4 months ago.

Are you looking for the power cord?

Customer: replied 4 months ago.
I need the cord that goes between the adapter and the tablet.
Expert:  Yvette replied 4 months ago.

would u happen to have your device's serial number?

Customer: replied 4 months ago.
I should have to pay nothing other than the original $5.00 since I signed up for the 40 day free trial. I do not want to switch to Secure Remote Assistance.
Expert:  Yvette replied 4 months ago.

OK. do you have the serial number?

Customer: replied 4 months ago.
I would like to discontinue this conversation. You are not likely to have Lenovo's unique plug. Thank you.
Expert:  Yvette replied 4 months ago.

OK. I was trying to lookup the part# ***** you. Do you still want to disconnect?

Customer: replied 4 months ago.
Expert:  Yvette replied 4 months ago.

OK. Thanks for using Just Answer. Please close this question when your schedule permits.