Hi. My name is***** you for your question and the opportunity to assist.
Can you tell me which version of Windows the problem machine is running?
Please reply using the "Type your reply here" box below, clickingSend when complete and I'll be able to see your response and help you.
OK Thank you. Click the start button and open Control Panel.
Then open Network and Sharing Center
Under View your Active Networks you'll see the name of your network and a park bench icon,
Click Public Network and a new window will open.
Select Home Network to make the change.
Let me know the result please.
Thank you. Click the start button and in the search area type: rstrui
and open the search result at the top.
System Restore will open
Put a checkmark in the Show More Restore Points box if you see it.
You should see a list of restore points.
Select the restore point just prior to this happening and click Next then Finish and run the restore.
This affects only Windows system files and not your data or programs.
Hi. See attached instructions below: