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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I recently purchased a new phone samsung galaxy 7. I'm

Customer Question

I recently purchased a new phone samsung galaxy 7. I'm trying to get on to google and get my gmail going and don't have my password.
JA: Just to clarify, what's the exact model of your Samsung? And what operating system are you running?
Customer: samsung SM-G930V. what do you mean by system? i'm not very tech savy :(
JA: Have you installed any updates recently?
Customer: just to get the phone running. i have a viper alarm system with the car and needed to get the smart start loaded consequently i cannot get the gps going cuz no google service running
JA: Anything else you want the computer expert to know before I connect you?
Customer: i guess that's it., just wanna get to where i can get to my email (gmail) from the mobile device
Submitted: 1 month ago.
Category: Computer
Expert:  Sudipto replied 1 month ago.

Hi, I'm Sudipto. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP

Expert:  Sudipto replied 1 month ago.

How do you generally access your emails, from PC or phone ?

Customer: replied 1 month ago.
both
Expert:  Sudipto replied 1 month ago.

OK, if you do not have the password ***** how do you access your email from your PC ?