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Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.
Please explain the problem a bit more in detail.
what is the make and model of the tab?
its a Samsung Galaxy Tab S2 9.7" 32GB?
Thanks for confirming
how old is the tab?
ok, and have you tried the tablet charger on another device?
In that case we need to check the tab as the charger is good.
backup your tab data on cloud or sdcard and then let me know we will do a factory reset.
you mean its totally dead no light or battery at all?
just press and hold down the power button on the tab for 45 seconds without connecting the charger and let me know.
Now connect the charger and leave it for at least 1 hour and if it does not pick the charge then your tab is fried or the battery is dead or it can be a faulty mainboard.
Its still under 1 year warranty you can get it repaired from samsung service center.
if you want i can search for a nearest service centre and let you know the address.
Feel free to ask if you have any question. I hope I’ve provided the information you were seeking. Please provide a rating for the service, effort and the time by clicking on the stars located in the upper right corner of the page. Thank you
Thanks and good night.