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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I forgot my password and can't sign in I don't have texting

Customer Question

I forgot my password ***** can't sign in I don't have texting on cell phone
JA: When did you last reset your username and password?
Customer: last spring. . user name is***@******.***
JA: I'm sorry but I'm not sure we have an expert who covers what you are looking for. Maybe if you give me more details I will find you a connection to someone who can help you.
Customer: I get on line and can gedt to my credit union and facebook but not my emil
JA: Have you installed any updates recently?
Customer: I had Best Buy's Geek Squad clean viruses out f laptop and install internet antivirus control last week and all that works. I got it home on
JA: Anything else you want the computer expert to know before I connect you?
Customer: Friday and al worked well til Sunday. I just can't get into email
Submitted: 10 days ago.
Category: Computer
Expert:  Byron replied 10 days ago.

Hi. My name is***** you for your question and the opportunity to assist.

Please see that attachment below and let me know the two numbers that come

just before 75.

Customer: replied 6 days ago.
I GOT MY SITUATION TAKEN CARE OF BY THE GEEK SQUAD AT BEST BUY. pLEASE CANCEL MY MEMBERSHIP IMMEDIATELY.
THANKS,
******* *.****
*****@******.***
Expert:  Byron replied 6 days ago.

I'm not in billing. Contact Customer Service at 1.***-***-****

and they can take care of it.