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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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The computer is frozen. Slowly got worse and worse, May have

Customer Question

The computer is frozen. Slowly got worse and worse
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: May have to find a magnifying glass for that
JA: Have you installed any updates recently?
Customer: Don't think so
JA: Anything else you want the computer expert to know before I connect you?
Customer: It an Asus with windows 10
Submitted: 5 days ago.
Category: Computer
Expert:  Jason Jones replied 5 days ago.

Hello,
I am the person that will be helping you today.

Are you able to access the Internet on the problem computer?

I will be standing by, looking forward to your response.

Thank you,
Jason

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