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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I can only access google chrome.....using internet explorer,

Customer Question

i can only access google chrome.....using internet explorer, my home page of century link appears, but does not respond and gives error :century link not responding
JA: What kind of computer do you have?
Customer: i have a dell laptop windows 7
JA: Have you installed any updates recently?
Customer: i just tried one this morning.....that did not work...... i have had this problem for a few months now....dell concierge cleared a virus and it worked for a week. century link was called and they have not been any help...i am frustrated and really don;t know computers that well
JA: Anything else you want the computer expert to know before I connect you?
Customer: i don't think so......i am careful opening emails and just search for information. i do not do any thing "fanccy"
Submitted: 11 days ago.
Category: Computer
Expert:  Cory replied 11 days ago.

Welcome, I am Cory. Thank you for asking your question today.

In Internet Explorer, can you get to other sites like cnn.com or aol.com?

Expert:  Cory replied 11 days ago.

Please let me know when you would like to continue.

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