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Cory
Cory, Computer Technician
Category: Computer
Satisfied Customers: 3281
Experience:  Computer Repair Technician 5+ Years
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I just got a new computer. Now an email asking for my

Customer Question

I just got a new computer. Now an email asking for my password ***** storage was used up . Does Century link ask for password? If possible could you call me?(###) ###-####
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: Dell Desktop Inspiron. Windows 10
JA: Have you installed any updates recently?
Customer: ? My brother set up and is having problem, very slow. Also came with Mcfee and Quest has Norton?
JA: Anything else you want the computer expert to know before I connect you?
Customer: Why do I get 2 different emails?
Submitted: 7 days ago.
Category: Computer
Expert:  Cory replied 7 days ago.

Welcome, I am Cory. Thank you for asking your question today.

You should not get an email provider asking you for your password. When you get emails like this, it is usually a scammer trying to access your account.

They scare you into thinking it is a storage, billing or password ***** in order to get access. I would not respond to it.

If you would like me to connect remotely and look at it, I can.

If you have any other questions, please let me know.

Don't forget to rate my answer today with the stars above for assisting you today.

Customer: replied 7 days ago.
This is the Web address that emailed me. : CenturyLink <*****@******.***>
Expert:  Cory replied 7 days ago.

This looks like an email from someone on the staff of University of Missouri. His account was probably hacked and sent out a bunch of emails to try to get your information.

Expert:  Cory replied 7 days ago.

Please let me know if you have any other questions.

Expert:  Cory replied 7 days ago.

Do not forget to rate my answer with the stars at the top to give me credit for assisting you today.

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