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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I'm not able to make contact with someone on my Facebook

Customer Question

I'm not able to make contact with someone on my Facebook messenger, but when I make contact it hangs up automatically within 10 sec. My question why does that keep happening?
JA: When did you last use the account?
Customer: 4 months ago but i deleted it. but im still able to use it i still see notifications which is what i want too
JA: Have you installed any updates recently?
Customer: yeah everything is all updated
JA: Anything else you want the computer expert to know before I connect you?
Customer: so im able to message other ppl and video chat through messenger. the person I'm messaging is over seas
Submitted: 6 months ago.
Category: Computer
Expert:  Richard replied 6 months ago.

Hi there and welcome

To confirm, it is only with this one person correct? Everyone else is ok that you connect with?

And on what device are you doing this on?

Please let me know