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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I am always asked to save before I can print anything and

Customer Question

I am always asked to save before I can print anything and then I can't print it anyway. Very frustrating.
JA: What kind of computer do you have?
Customer: Asus
JA: Have you installed any updates recently?
Customer: No it is brand new and I haven't been happy with the Windows 10. I have Asus before and love it but not this new setup.
JA: Anything else you want the computer expert to know before I connect you?
Customer: Not at this time that I can think of.
Submitted: 5 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 5 months ago.


I'm sorry about the issue. Were you able to print on this new Asus computer previously?

What's the model of your printer?

Does this issue occur when printing a document, a web page, a picture, etc.? Or does it occur when printing anything?

Were you able to download / install the printer's driver / software yet?

What's your Internet browser program, such as Internet Explorer, Microsoft Edge, Google Chrome, Mozilla Firefox, etc.?

Please reply at the box below. Thank you,