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Jon
Jon, Computer Support Specialist
Category: Computer
Satisfied Customers: 14
Experience:  Data Systems Analyst for a School District
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Can't open file in dropbox

Customer Question

can't open file in dropbox
Submitted: 9 days ago.
Category: Computer
Expert:  Jon replied 9 days ago.

Hi there. My name is ***** ***** welcome to JustAnswer.com.

What file are you trying to open in Dropbox?

Expert:  Jon replied 9 days ago.

These are the type of files that are supported on dropbox.

https://www.dropbox.com/en/help/6

If this helps please consider to rate my service. If not, please let me know if you need further assistance.

Thank you for your time.

Customer: replied 9 days ago.
No help. Need more. Can we talk?
Customer: replied 9 days ago.
Nothing helped. Should be no charge.
Expert:  Jon replied 9 days ago.

I am sorry, I just wanted to introduce myself but to also give you a place to start as I need to also know a little more detail on what type of file you are trying to open in dropbox.

Expert:  Jon replied 9 days ago.

If you would like I can chat with you through these posts or I can remotely connect to your mac and you can show me exactly what you are trying to open. Just Answer has a satisfaction guarantee therefore if you are not satisfied I can send a request to customer service for your refund.

Please let me know as I would like to help you with your issue.

Thanks.