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Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 36600
Experience:  Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
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I tried to use my password in the Sears web site and the one

Customer Question

I tried to use my password ***** the Sears web site and the one character I had was not authorized in their web site. I would like to reset my AOL pass word.
JA: How long have you had this issue with your A.O.L. account?
Customer: I was told by AOL that someone from overseas was trying to hack into my AOL web site and stated that I should change my password.
JA: Have you installed any updates recently?
Customer: No
JA: Anything else you want the computer expert to know before I connect you?
Customer: No
Submitted: 4 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 4 months ago.

Hi,

I'm sorry about the issue. Is your current AOL account password *****? Is your AOL email currently working?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
Please reply at the box below. Thank you,

Expert:  Viet - Computer Tech replied 4 months ago.

To change your AOL account password, please click on the AOL website below:

https://i.aol.com

, then there, sign in your aol email address if prompted

, then click on option Change Your Password

, then change your password, then click on Save.

- If needed, to reset your Sears account password, please click on the Sears website below:

http://www.sears.com

, then there, click on Sign In or Your Account at the top

, then click on option forgot password

, then enter your email address at the text as shown on the page, then click on Continue, and follow the instructions there in order to reset your Sears account password.

- If there is still any issue, please let me know the make / model of your computer.

Please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,

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