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Thank you for your question. I will do my best to assist you.
May i connect with you remotely to troubleshoot the issue directly? Thanks
I sent request for remote service. Please accept it then follow steps here to connect with me.
When you double click the PDF attachment what does it do?
When you open one of the saved PDF files from your documents does it then opens up?
Can you try the pdf from this link:
I think it would be best if i connect remotely to fix this for you.