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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have a new computer to which I had all my data transferred

Customer Question

I have a new computer to which I had all my data transferred from my old computer. My old operating system was Vista Pro. I cannot do a lot of things with Windows 10. # 1 is My disk drive does not auto load programs. The light on the drive blinks but nothing else happens. Help, I need to install a lot of programs. Lou
JA: How much experience do you have with this particular machine?
Customer: Very Little, I started using it a week ago.
JA: Have you installed any updates recently?
Customer: No, best buy geek squad indicated they installed all updates.
JA: Anything else you want the computer expert to know before I connect you?
Customer: Yes, Many other things, I cannot find all my data supposedly transferred from my old machine, such as Photo's Bookmarks, and contacts.
Submitted: 12 days ago.
Category: Computer
Expert:  ChrisC replied 12 days ago.

Hi Lou, my name is ***** ***** I'll be happy to help you today!

Have you done anything to try to load your programs beyond just inserting the discs?

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