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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I'm trying to connect to my new Sound Touch system; I've

Customer Question

I'm trying to connect to my new Sound Touch system; I've downloaded the Google Play store; I clicked on the Sound Touch icon and it reads..."My device (Samsung 4S smartphone) isn't compatible with this version." Also, after installing the app, how do I add the system to my Wi-Fi network?
JA: How much experience do you have with this particular machine?
Customer: None with this new Bose System. I've had an older version Bose Stereo, CD/Radio system for years.
JA: Have you installed any updates recently?
Customer: No. Only now I installed the Google Play App.
JA: Anything else you want the computer expert to know before I connect you?
Customer: Is my device (Samsung 4S smartphone) not compatible with this version?
Submitted: 6 months ago.
Category: Computer
Expert:  Shefin replied 6 months ago.


Thank you for your question. I amCustomerand I look forward to helping you with your issue today.

May I know the model number of the sound system? E.g. SoundTouch® 20/30/Portable

Thank you.


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